What is the RTB?
The Residential Tenancies Board (RTB) is an independent statutory body established under the Residential Tenancies Act 2004. Its primary functions are to:
- Maintain a register of all private residential tenancies in Ireland.
- Provide dispute resolution services (free to use) for landlords and tenants.
- Publish rental market reports and the Rent Index.
- Provide information and guidance on rights and obligations.
- Investigate and sanction breaches of tenancy law.
The RTB covers all private residential tenancies in Ireland, including rentals from private landlords, Approved Housing Bodies (AHBs), and most student accommodation. Social housing tenants (local authority tenants) have separate rights under different legislation.
Security of Tenure — Part 4
One of the most important protections in Irish tenancy law is the Part 4 tenancy right. Under Part 4 of the Residential Tenancies Act:
When Does Part 4 Apply?
Part 4 rights run in 6-year cycles. Once you have been in a property for 6 years, a new 6-year cycle begins automatically. Throughout this period, the landlord can only end the tenancy for specific statutory reasons, such as:
- Non-payment of rent.
- Serious breach of tenant obligations.
- The landlord intends to sell the property.
- The landlord or an immediate family member needs the property as their principal home.
- The property requires substantial refurbishment necessitating vacant possession.
- Change of use from residential to non-residential.
RTB Tip
Rent Pressure Zones (RPZs)
A Rent Pressure Zone (RPZ) is a designated geographic area where rent increases are restricted by law to protect tenants from excessive rent hikes.
The 2% Annual Cap Rule
In an RPZ, rent can only be increased by the lesser of:
- 2% per year (pro-rated for shorter periods), or
- The rate of general inflation as measured by the HICP (Harmonised Index of Consumer Prices).
A rent review may only occur once in any 12-month period. The landlord must give at least 90 days' written notice of any rent increase.
Current RPZ Areas
The following areas are currently designated as RPZs (this is not exhaustive — always check the RTB website for the current full list):
Check the current full list of RPZ areas and use the RPZ calculator at rtb.ie.
RTB Tip
Dispute Resolution
The RTB provides a free dispute resolution service for landlords and tenants. The service covers disputes about: rent reviews, deposit retention, repairs and maintenance, Notice of Termination, and breach of obligations.
Step 1: Mediation
Most disputes are first referred to mediation — a voluntary, confidential process where a neutral RTB mediator helps both parties reach an agreement. Mediation is usually conducted by telephone. If successful, the agreement is recorded and has the same legal effect as an adjudication. Mediation typically resolves within 4–6 weeks.
Step 2: Adjudication
If mediation fails or is not appropriate (e.g., in cases involving illegal eviction or serious breach), the dispute goes to adjudication. An independent RTB adjudicator hears both sides and issues a Determination Order. Adjudication hearings are usually held by video conference or telephone.
Step 3: Tribunal
Either party can appeal an adjudicator's decision to the Tenancy Tribunal within 21 days. The Tribunal consists of three RTB board members and is a formal hearing similar to a court proceeding. Tribunal decisions can be appealed to the High Court on a point of law only.
RTB Tip
Notice Periods Table
The notice a landlord must give to end a tenancy depends on how long the tenancy has been in place:
| Duration of Tenancy | Landlord Must Give | Tenant Must Give |
|---|---|---|
| Less than 6 months | 90 days | 28 days |
| 6 months to 1 year | 180 days | 35 days |
| 1 year to 2 years | 180 days | 42 days |
| 2 years to 3 years | 180 days | 56 days |
| 3 years to 4 years | 180 days | 84 days |
| 4 years to 5 years | 180 days | 84 days |
| 5 years to 6 years | 180 days | 84 days |
| 6 years to 7 years | 196 days | 112 days |
| 7 years or more | 224 days | 112 days |
Source: Residential Tenancies Act 2004 as amended by the Residential Tenancies (Amendment) Act 2021. Always verify current periods at rtb.ie.
Right to a Habitable Property
Under Section 12 of the Residential Tenancies Act and the Housing (Standards for Rented Houses) Regulations, landlords are legally required to maintain rented properties to specific standards. These include:
- Structural soundness — roof, walls, floors, windows, and doors in good repair.
- Adequate heating facilities capable of achieving 18°C in living areas and 16°C in bedrooms.
- Hot and cold water supply.
- Sanitary facilities (working toilet, bath or shower) in good repair.
- Fixed heating appliances with adequate ventilation to prevent condensation and mould.
- Safe and functional electrical and gas installations.
- Carbon monoxide alarm and smoke alarm in every room with a fuel-burning appliance.
- A fire blanket in the kitchen.
24-Hour Emergency Obligation
RTB Tip
Anti-Discrimination Protections
Under the Equal Status Acts 2000–2018, it is unlawful for a landlord to discriminate against a tenant or prospective tenant on any of the following grounds:
HAP — Housing Assistance Payment
HAP is a social housing support paid directly to landlords on behalf of qualifying tenants. Since 2016, refusing to rent to a tenant because they receive HAP (or any other housing assistance) is unlawful discrimination under the Equal Status Acts. Landlords who advertise "No HAP" or "No Rent Allowance" are breaking the law.
If you have experienced discrimination, you can make a complaint to the Workplace Relations Commission (WRC) within 2 years of the discriminatory act. The WRC can award compensation of up to €15,000.
Key Landlord Rights
The Residential Tenancies Act also protects landlords' rights. Key rights include:
- To receive rent in full and on the agreed date each month.
- To have the property returned in the same condition as at tenancy commencement (fair wear and tear excepted).
- To access the property (with at least 24 hours' notice) for inspections and permitted repairs.
- To refer disputes about rent arrears or property damage to the RTB.
- To end the tenancy for valid statutory reasons with the correct notice period.
- To be informed promptly of any defects or damage to the property.
How to Make an RTB Complaint
Follow these steps to refer a dispute to the RTB:
Try to resolve it directly first
Contact your landlord or tenant in writing, clearly stating the issue and what you want done. Keep a copy of all communications.
Gather your evidence
Collect relevant documents: tenancy agreement, rent receipts, photographs, correspondence, RTB registration confirmation.
Submit your application online
Go to rtb.ie and complete the online dispute application form. There is a small application fee (currently €15–€45). Both parties will be notified.
Attend mediation or adjudication
An RTB mediator or adjudicator will contact both parties. Be prepared to provide your evidence and explain your position clearly.
Receive the Determination Order
The RTB will issue a Determination Order. This is a legally binding document — failure to comply can result in enforcement action by the RTB.
Warning
RTB Contact Information
RTB Helpline
0818 303 037
Mon–Fri, 9am–5pm
info@rtb.ie
General enquiries
Address
PO Box 47, Clonakilty, Co. Cork
Know your rights, protect your home.
The RTB website has free guides, a rent pressure zone checker, and an online dispute application service. Bookmark it for future reference.
Visit rtb.ie